Course Methodology

This course will provide you with the latest best-practice advanced organisational design tools and techniques and you will have the opportunity to discuss and test various ideas and approaches to establish what you find most helpful and useful. Graham will share his knowledge and vast experience as an organisational design consultant and practitioner and how he has overcome the very many challenges that typically arise in re-design projects. There will also be time set aside on each day for open Question & Answer sessions.
Given the complexity of this topic, pre-reading and additional reading material will be provided before and throughout the course to help equip learners to prepare, understand, reflect, cement and build on their learning. It is important that participants commit to the pre-reading and pre-work and make time to reflect and build on their learning between sessions.

Learning Objectives

Increase your organisation’s business performance and senior team’s effectiveness by aligning your organisation’s structure, roles and responsibilities, key performance indicators and governance arrangements with your strategic objectives

Increase your organisation’s business performance and senior team’s effectiveness by clarifying how your organisation is designed and the interrelationships between the various operating and support units in your organisation

Enhance your reputation and influence by understanding the key steps, tools and techniques to effectively facilitate the codesign of your organisation with your senior colleagues – and improve their understanding, ownership, confidence and motivation for your new design

Discover the relationship between organisational design, organisational development and operating models

Discover what it really means and takes to be an ‘agile’ organisation

Network with your fellow course delegates and course tutor to discuss practical issues relating to organisational design and develop insights, tools and solutions that will help you in your workplace

Masterclass Introduction

With most markets in the region gearing up for progression through digitisation, innovation and talent development, following a period of difficult and changing external environment, it is more important than ever that your organisational design helps your business to deliver on its strategic priorities. Strategic organisational design is focused on aligning your organisation’s structure; roles and responsibilities; Key Performance Indicators; governance arrangements; policies, processes and procedures; and infrastructure with your strategic objectives and plans. Organisational redesign is a big undertaking and poses significant risk to your organisation: not only must you get the design right, but you also need to bring clarity to your new design – or risk ambiguity, confusion, frustration and ineffective teamworking and decision making.
This masterclass will provide an overview of the latest thinking on organisational design and the key phases and steps needed to effectively deliver an organisational design project. This course will focus on the latest advanced best-practice tools and techniques for managing a strategic redesign. Emphasis will be given to the Assessment and Design phases. Understanding what you require from your new design and how to get your design principles right. And show you how to make sure you choose the optimal design for your organisation and how to build, test, clarify, refine and define your new design.
Finally, this course will cover the Construct, Implement, Operate & Review phases and the key steps and tools needed to deliver and embed your new design and its expected benefits. This course will be highly interactive with plenary and group discussions and exercises; and time set aside for Questions & Answers and review to help you achieve your learning objectives.

Who Should Attend

This course is designed for everyone who requires an in-depth advanced knowledge of strategic organisational design, including: senior HR professionals (e.g., HR Directors, Strategic HR Business Partners, Heads of Organisational Design & Development); other C-suite roles (e.g., CEO, Chief Operating Officers, Corporate Services Directors); and Organisational Design Consultants.
Participants should already have practical knowledge and working experience of the main fundamentals of organisational design projects – including: SWOT & PESTELE Analysis; Design Principles; Design Options; RACI; HR Legislation; Migration Planning and Managing Change.
Meet Your Trainer

Mr. Dieter Moll

Mr. Graham Dalton is widely recognised as one of the most experienced global organisational design practitioners. Graham has over 20 years’ experience (over 18,000 hours of client facing organisational design project delivery), delivering well over 100 projects with more than 50 different clients. He has worked across the private, public and voluntary sectors in a full range of different industries, guiding and facilitating Chief Executives and their top teams in their strategic organisational design assignments.
He specialises in strategic organisational design, including: senior stakeholder engagement; As-Is assessment; option design and evaluation; co-designing the optimal model for the client’s needs; top team restructuring; governance arrangements; and testing, clarifying, refining and defining the new structure, roles and responsibilities. He has also worked with two of the very best global thinkers and theorists in organisational design: Andrew Campbell (continuing to help deliver the Ashridge Management School’s Advanced Organisational Design Practitioners Course since 2017 – and now as an official Adjunct Lecturer); and Dr Naomi Stanford (having previously worked together supporting one of the ‘big four’ consultancy houses in developing their organisational design practitioners and approach).
Mr. Graham has a BSc Degree in Pharmaceutical Science and a Diploma in Sports Psychology. After 15 years working in senior operations leadership roles for a blue-chip company, Graham moved to PricewaterhouseCoopers (PwC) where he initially focused on developing their Change Management and Benefits Realisation methodologies and practices. Having been promoted to Director, Graham spent the next 12 years developing and delivering PwC’s global organisational design methodology. This included training PwC’s organisational design practitioners across the globe including: the UK; Europe; the Middle East; Africa and America.
Since leaving PwC in 2016, Graham has worked as an Independent Management Consultant, Trainer & Coach – working across Europe, The Middle East and Asia.
Graham also held a Non-Executive Director role for the Department of Justice in Northern Ireland (2017-2023). This public appointment was initially a fixed term three-year contract which was subsequently extended for the maximum period of a further 3 years.

Some of the Graham’s clients include:

Tyco

Kainos

D.C. Thomson

Ministry of Defence UK

Saudi Telecom Company (STC)

Nugen – Nuclear Power Company

ASDA

Transport for London

Allied Irish Bank

Barclays Bank

Capita Public Service

The Law Society

Introduction
  • Course overview
  • Tutor overview
  • Participants’ objectives

Organisational Design Theory
  • Systems Thinking
  • Organisational Design, Organisational Development
    and Operating Models

Organisational Design Fundamentals
  • Organisational Design Process
  • Organisational Design key steps, tools and techniques

Assess Phase
  • How to draw organisational structures
  • 9 Tests of good organisational design
  • Stakeholder questions
  • Design Principles

Review, Questions & Answers and Close
Recap and build on Day 1
Design Phase – Part 1: Design
  • Design Options
  • Option Evaluation
  • Centralisation and Decentralisation design decisions

Design Phase – Part 2: Clarify, Test, Refine & Define
  • Unit Profiles and lateral relationships
  • 9 Tests of good organisational design
  • RACI / RAPID, KPI allocation and scenario planning

Review, Questions & Answers and Close
Recap and build on Days 1&2
Construct Phase
  • Design Authority Group
  • Spans & Layers
  • Strategic Resourcing, Sizing and Cost Reduction

Implement, Operate & Review Phase
  • Change Impact & Readiness Assessments
  • Change Management Strategy & Benefits
    Dependency Mapping
  • Staff Migration Strategies

Review, Questions & Answers and Close
Recap and build on Days 1, 2 & 3
Agile Organisational Design
  • Understanding agility
  • Key features of agile organisations

Case Study – cementing the learning
  • Assess Phase
  • Design Phase
  • Construct Phase
  • Implement, Operate & Review Phases

Review, Questions & Answers and Close
agenda

Hands-On, Practical Learning Approach

Explore our carefully curated course outlines designed to help you learn step by step. Each course is structured to build your knowledge progressively — from beginner to advanced levels — with a focus on practical skills, real-world projects, and expert guidance. Whether you’re just starting out or looking to sharpen your expertise, our curriculum ensures a clear and effective learning path.
Common Questions

Most Popular Questions

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Get In Touch

Register Now and Unlock the Power of Your Advanced Strategic Organization Design Masterclass

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Group Discount

Book 2-3 participants: USD 3,695 per person

Book 4-5 participants: USD 3,395 per person

Book 6 or more participants: UDS 3,095 per person

Book after 20 October 2025

Pay USD 4,495 per delegate

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Book before 20 October 2025

Pay USD 3,995 per delegate

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Office : +92 21 37122473

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